End user terms and conditions
Clinical Users terms and conditionsEnd user terms and conditions

End user terms and conditions

Scan.com End User API Terms of Service

Effective: 13 July 2022

These Scan.com End User API Terms of Service (the "API Terms") together with our Standard Service Terms and Conditions and our Privacy Policy form a binding legal agreement (the “Agreement”) between National MRI Scan Limited trading as “scan.com” (“Scan.com,” “we,” “us”) and you, the end user accessing our services (“you,” “your”).

This Agreement only applies when you access our products or services on or through any third-party website, desktop and/or mobile application (“Application”) that fetches or pushes data from or to uk.scan.com or Scan.com’s servers using one of our APIs (the “API Services”).

You may not access our use the API Services unless you agree to comply with all of the terms and conditions in the Agreement. If you do not understand any of the terms and conditions in the Agreement, please contact us before using the API Services at [email protected].

You may view at any time up-to-date copies of the API Terms here , Standard Service Terms and Conditions here and Privacy Policy here.

This introduction forms part of your agreement with us.

  1. About us

  1. National MRI Scan Limited, trading as scan.com, is a private company limited by shares incorporated and registered in England and Wales with company number 10674268, and registered office address at 19 Bellefields Road, London, England, SW9 9UH.

  1. Our Services

  1. You have accessed the API Services through an Application. The products and services provided to you by the Application are governed by a separate agreement between you and the provider of the Application (“Application Terms“). We have no responsibility for the products and services provided to you by or through the Application and will not be liable to you for any harm, damage or loss arising from your use of the products and services provided by or through the Application.

  2. Our API Services will allow you when using the Application to push and pull data to and from uk.scan.com so that you may view the live availability of, and submit bookings and payment for, diagnostic scan imaging appointments serviced by third-party diagnostic scanning centres located in the United Kingdom and Northern Ireland.

  3. We will not charge you for the use of our API Services. However, we will charge you for products and services that are marketed via the API Services, such as for any diagnostic scan appointment that you book within an Application that uses the API Services. Please note that while we do not charge you for use of the API Services, this does not prevent Application providers from charging you for access to Applications that incorporate and make use of the API Services provided by Scan.com under this Agreement. Application providers and other third parties may pay us fees and other amounts in connection with the API Services we provide to them.

  1. Our Service to You- Diagnostic Scan Booking and Payment Services

  1. Scan.com’s appointment aggregator and booking services allow you to view, schedule and submit payment for MRI, CT, Ultrasound and full body scan appointments within the Application through which you have accessed our API Services.

  2. With your explicit consent, where you submit a request within the Application to view, schedule and/or submit payment for a diagnostic scan appointment, we will collect and transmit certain information that you have inputted relating to your request to uk.scan.com, our servers, the servers of certain third parties (as outlined in our Privacy Policy) and the servers of any payment processing providers that we use from time to time, including as of the date of this Agreement, Stripe and Paypal. Such information may include:

  1. Your personal details such as your name, address, phone number and email address;

  2. Your relevant clinical information and history;

  3. The type and modality of scan requested;

  4. The preferred diagnostic centre at which to attend an appointment;

  5. Your payment details such as your credit or debit card information or direct order details.  

  1. You agree that where you submit a request to access the API Services within an Application as described in clause 4.2, you give us your explicit consent to access and process your information for the purpose of handing your request. We will use your information in accordance with Scan.com’s Privacy Policy.

  1. Eligibility and Accessibility

  1. You can only use the API Services if: 

  1. You are 18 or over; 
  2. You are a resident in and using our API Services from the UK or Northern Ireland; 
  3. You provide us with accurate, complete, and up-to-date information, and do not misrepresent your identity or any other information about you; 
  4. You agree to this Agreement, and to using our API Services in accordance with this Agreement; and 
  5. You agree to comply with all laws and regulations applicable to your use.

5.2 The API Services that are available and the manner in which the API Services are delivered may vary depending on the type of device and operating software you are using, the Application Terms and your internet service provider.

  1. Reservation of Rights

  1. Scan.com owns all right, title, and interest, including all intellectual property rights and related rights, in and to the API Services, any data transmitted as part or in connection with the API Services (the “API Data”) uk.scan.com or any other Scan.com products, services, domains, marks and branding. No rights are granted to you in the foregoing.

  2. If you provide any feedback regarding the API Services or API Data, or any other Scan.com products, services, domains, marks or branding, you agree that all intellectual property rights and related rights in such feedback shall be automatically assigned to and vested with Scan.com, and we will be accordingly free to use the feedback for any purpose, including without limitation to improve the API Services, or to develop new products or services.

  1. Your Responsibilities

  1. You agree that you shall not, nor assist nor allow any other person to:

  1. access or use the API Services or API Data in any manner or for any purpose that infringes, misappropriates or otherwise infringes our intellectual property rights;

  2. attempt to copy, adapt, reverse engineer, decompile, disassemble, modify adapt or make any alterations to the API Services, whether in whole or in part, or attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the API Services;

  3. combine or integrate the API Services or API Data with any software, technology, services or materials without the express prior written consent of Scan.com;

  4. use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program or methodology to access, acquire, copy or monitor the API Services, the API Data or uk.scan.com, or any other Scan.com domain;  

  5. attempt to modify, translate or create derivative services based on the API Services and/or API Data;

  6. sell, resell, license, sublicense, distribute, rent or lease any API Services and/or API Data, or output of the API Services and/or API Data to any third-party;

  7. attempt to create a substitute or similar service through use of, or access to, the API Services or API Data;

  8. post or transmit any file which contains viruses, worms, Trojan horses, or any other contaminating, destructive or unauthorised features, or that otherwise interfere with or change the ordinary working of the API Services or API Data; or

  9. use the API Services or API Data other than specified in this Agreement without the express prior written consent of Scan.com.

  1. Liability

  1. You shall indemnify Scan.com against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by Scan.com arising out of or in connection with your use of the API Services or API Data in breach of this Agreement.

  2. The API Services and API Data are provided “as is”, without any representations, warranties or guarantees of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, Scan.com makes no representation, warranty or guarantee to your access to the API Services and API Data will be uninterrupted, secure or error-free, or that they will meet your requirements. Scan.com takes no responsibility and assumes no liability for any of your data that we process as part of the API Services, or the loss of any such data or damage to your computer or other systems that results from your access or use of the API Services or API Data.

  3. Scan.com shall have no liability for any lost revenues or profits, indirect, special, incidental, consequential, exemplary or punitive damages, or loss of data, use, goodwill or other intangible losses resulting from your access to or use of (or inability to access or use) the API or API Services, even in the event that Scan.com has been advised of, knew, or should have known that such damages were possible and even if a limited remedy set forth is found to have failed its essential purpose. Scan.com’s total cumulative liability to you for all claims relating to the API Services and/or API Data shall not exceed £500 (GBP).

  4. Scan.com has no responsibility nor any liability for any dispute between an Application provider and you.

  1. Termination

  1. We may terminate or suspend your access to the API Services and/or API Data at any time and at our sole and absolute discretion. Without limiting the foregoing, we may terminate your right to access the API Services and/or API Data if we determine in our sole discretion that you are in breach of this Agreement, or that your use of the API Services and/or API Data presents a security, business or legal risk to Scan.com or any other users of the API Services and API Data.

  2. Upon termination of the Agreement, you shall cease to access the API Services and API Data and all rights and licences granted to you by Scan.com thereunder shall immediately terminate. Following termination of the Agreement, we will store and/or delete any data you have provided to us in accordance with applicable data protection laws.

  1. General  

  1. This Agreement represents the entire agreement between you and us regarding your use of the API Services and API Data, and supersedes and replaces any and all prior written or oral understandings or agreements between you and us regarding your use of the API Services and/or API Data.

  2. If any term of this Agreement is declared illegal or otherwise unenforceable, it will be severed from the remainder of this Agreement without affecting the legal enforceability of the remaining terms and conditions.

  3. Scan.com’s failure to enforce any right or provision of this Agreement shall not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only in writing and signed by a duly authorised representative of Scan.com. Except as expressly set for in this Agreement, the exercise by either party of any of its remedies under the Agreement will be without prejudice to its other remedies under the Agreement or otherwise.

  4. This Agreement will be governed by, and construed under, the laws of England and Wales, without regard to conflict of laws principles. The exclusive jurisdiction for all disputes or claims brought under or in connection with this Agreement shall be the courts of England and Wales.